Cookies Policy | Bet365 Casino

What are cookies?

Cookies are small text files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Some cookies are stored only for the duration of your browsing session, while others remain on your device for a longer period or until you remove them.

We may also use similar technologies, including pixels, tags, scripts, software development kits, local storage and device-related identifiers. In this policy, we use the word cookies to refer to cookies and similar technologies unless the context requires otherwise.

Cookies cannot usually read information stored in other files on your device. They may help us remember your settings, understand how our website is used, maintain account security and provide a more consistent experience. The information collected through cookies may sometimes be linked with information you provide when using our services, subject to applicable privacy requirements.

Why we use cookies

To make the website function and provide requested features.
To remember choices such as language, region, display preferences or other settings.
To support account access, session management and security controls.
To understand website performance and identify technical problems.
To analyse how visitors use the website so that content and navigation can be improved.
To help us protect the website, our users and our services from fraud, abuse and unauthorised activity.
To support relevant communications or advertising where this is permitted and appropriate.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for important website functions. They may support navigation, account sessions, authentication, security, fraud prevention, responsible gambling features and other services that you request. Without them, parts of the website may not operate properly. Because they are necessary for the operation or security of the website, they may not be available for opt-out through ordinary preference tools.

Preference and functionality cookies

These cookies remember information that helps provide a more convenient experience. For example, they may remember selected preferences or settings so that you do not need to enter them repeatedly. If you decline these cookies, the website may continue to work, but some preferences may not be retained and certain features may be less convenient.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website, such as which pages are viewed, whether links are used and whether errors occur. We use this type of information in aggregated or otherwise appropriate form to assess performance, improve content and make the website easier to use. Where required, we will request consent before placing non-essential analytics cookies.

Advertising and marketing cookies

Advertising or marketing technologies may be used to help measure campaigns, limit repeated advertising, understand interactions with promotional content or present information that may be more relevant to a visitor. These technologies may be provided by third parties and may involve information about browsing activity across services. They will be used only where permitted by applicable law and, where required, with your consent.

First-party and third-party cookies

First-party cookies are set by the website you are visiting. Third-party cookies are set by another service that provides functionality, analytics, security, advertising or other support. Third-party providers may process information in accordance with their own privacy notices. We take reasonable steps to select and manage service providers appropriately, but you should review their information if you want to understand their practices.

Your cookie choices and browser controls

When you first visit the website, a cookie notice or preference tool may allow you to accept, reject or manage categories of non-essential cookies. Your available choices may depend on the device, browser, location and services being used. If you change your preferences, the change may apply to the device and browser from which the choice was made rather than to every device you use.

You can also control cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies or block cookies from particular websites. Browser instructions vary, so you should consult the help or settings information for your browser and device.

Open your browser settings or privacy controls.
Find the section dealing with cookies, site data or tracking protection.
Choose whether to allow, block or delete cookies.
Review the settings for each device and browser you use to access the website.

Blocking or deleting cookies may affect website functionality. For example, you may need to re-enter information, lose saved preferences or be unable to use account and security features correctly. Disabling cookies does not necessarily remove information already collected before the change. Where applicable, you may need to clear stored cookies separately.

Some devices also provide advertising or tracking controls at operating-system level. These controls may affect how certain technologies work, but they may not disable every cookie or tracking method used by a website. Cookie choices do not replace any account, self-exclusion or responsible gambling settings available through our services.

Privacy, updates and further information

Information collected through cookies may include an IP address, device or browser type, operating system, general location, pages viewed, referring website, approximate session times and interactions with website features. Depending on the technology and the circumstances, this information may be considered personal information under Australian privacy law. We handle information in accordance with our Privacy Policy and applicable legal obligations.

We may use information from cookies to maintain records, monitor service performance, investigate suspected misuse, support safer gambling measures and meet legal or regulatory requirements. We do not use cookies to override your account choices or responsible gambling decisions. Where information is shared with service providers, those providers may process it to perform services on our behalf, subject to appropriate arrangements and applicable requirements.

Cookies may be retained for different periods depending on their purpose. Session cookies generally expire when you close your browser, while persistent cookies may remain until they expire or are deleted. The period may also depend on the settings of the relevant service provider and your device.

We may update this Cookies Policy from time to time to reflect changes in our website, technologies, services, legal requirements or privacy practices. When we make a material change, we may provide notice through the website or by another appropriate method. The updated version will apply from the date shown at the time it is published.

If you have questions about this policy or want to understand how information is handled, please refer to our Privacy Policy and the available website support options. Do not send sensitive account, payment or identity information through an unverified channel. By continuing to use the website after a policy update, you acknowledge the updated information, subject to any consent required by law.